• Orders placed after 1:00PM CST Mon.-Thurs. will not be shipped until the following business day.
• Orders placed after 1:00PM CST Fri.-Sunday. will not ship until the following Monday.
• Please note packages will be in transit over the weekend..
• We do not ship alcohol to the following states: AL, AR, DE, IN, KS, KY, ME, NH, MD, MA, MS, MT, NJ, OK, PA, SD, TN, UT.
To ensure your confections arrive fresh and with no environmental damage, we package them using the industry's newest technology, including crush-proof trays, insulated shipping boxes, frozen gel packs, and dry ice when necessary. Orders may be subject to $8.00 charge for cooling materials (if necessary).
Unfortunately, we cannot ship to APO/PO addresses at this particular time. Please provide US street address and include the appropriate suite or apartment numbers when necessary to ensure delivery. We will not be responsible for packages that are returned as undeliverable, lost packages or packages damaged by the elements after delivery. If a returned package needs to be reshipped, an additional shipping charge will apply.
FedEx is our preferred shipping vendor. Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt, please contact us immediately after your package arrives. Shipping charges will not be refunded. Returned products must be in new, unused and uneaten condition for full refund.
We are not able to offer refunds on shipping delays due to weather, strike, mechanical failure, or circumstances beyond our control.
*Please note, We cannot ship alcohol to the following states: Alabama, Arkansas, Delaware, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Mississippi, Montana, New Jersey, Oklahoma, Pennsylvania, South Dakota, Tennessee, and Utah. In all other states, delivery requires signature from recipient age 21 or over.
All orders leave our facility by 6PM. Please refer to Shipping & Packaging for more details and to track your package.
To estimate your tax and shipping costs, please refer to your Shopping Bag.
Customer Reviews
- much better :) Review by Lindsey
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I'm so sorry for taking so long to write my second review... I moved and haven't had internet. Anyways, thank you so much Sucre for making this right. The 2nd box came in perfect condition and tasted wonderful. I really appreciate the care they took to make sure I was happy. Thanks again so much. (Posted on 3/25/12)Value :Quality :Price : - very good Review by shan
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This is a great assortment, though I didn't get to try the wedding cake--the person who did, liked it. Pretty to look at, very professional presentation, polished creations. (Posted on 3/19/12)Value :Quality :Price : - mixed reviews Review by Lindsey
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I got my chocolate today and I was so excited. I opened up the box, and the chocolate looked so pretty. I went to pick one up, and... it was melted. Needless to say, I was very sad about that. So I haven't even tasted the chocolate yet because I had to put it in the fridge to harden back up. I don't know if there's any way to pack it to help it not melt but I was very disappointed, considering the cost of the chocolate.Price :Value :Quality :
Hello Lindsey,
We are very sorry that the chocolates did not arrive in perfect condition! During the warmer months we ship all products with protective cooling materials to insure the product integrity. This procedure is typically not used until late March or April. The fluke warm weather unfortunately zapped us.
Would it be ok if we ship out a new box on us to you Monday?
BTW, I left you a message on your contact # besides sending the above message via email. Please call me on my direct line, 504-975-8809 as it is very important to me the we make it right.
Best,
Joel (Posted on 2/23/12)
